♦ Chief Grievance Redressal Officer (CGRO)
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Official to contact for
Grievance Redressal
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Landline No.
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Email ID
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Chief Grievance Redressal Officer(CGRO)
Shri. S.Dasgupta
General Manager-Operation
Central Bank Of India
Central Office
2nd Floor, M.M.O. Building,
M.G.Road ,Fort
Mumbai-400023
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022-22643053
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gmoper@centralbank.co.in
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Click here to download the list of contact details of CCSO and all Banking Ombudsman.
Click here to download the list of contact details of Nodal Officers to Customer Service and Grievance Redressal at Regional Office.
An approved BC/DR policy is in place . In case any branch is unable to function due to any calamity or disaster , its customers can continue their transactions through any other branch.
♦ Call Center Toll Free No. ( 24 Hours )
| Call Center |
1800 200 1911
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Customer related Services |
♦ MSME Care Centers
» Click Here To Download addresses of MSME Care Centers for quick redressal of grievances of MSME Entrepreneurs.
♦ ATM Help Desk
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ATM Department
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49197319-24 for card related complaints
49197314 for failed transactions
Fax- 022-22630104
email- debitcard@centralbank.co.in
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ATM Card Related Enquiries
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» ATM Help Desk: 1800-22-1622 (Toll Free)
» Click Here to download Template/ Form for lodging complaints related to ATM transaction.
♦ Internet Banking
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Internet Banking
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022-67153529
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Internet Banking Enquiry, NEFT/RTGS Enquiries, SMS Banking
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Internet Banking
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022-27574214
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Mobile Banking, SMS Banking, Internet Banking
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» Email Id: cbsnethelp@centralbank.co.in
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